Shipping Policy
At Clothingate, we prioritize delivering your orders efficiently and reliably. Please review our updated shipping policy to stay informed about our practices and what you can expect when shopping with us.
Shipping Locations
We ship across the 48 contiguous US states. Currently, we do not ship to PO boxes, US territories, or military bases.
Shipping Rates and Options
Standard Shipping: Enjoy free standard shipping on orders of $75.01 and more. Orders under this amount will be subject to either a flat rate or standard shipping fees as determined by USPS.
Estimated Delivery Time: Standard delivery times range from 4 to 7 days.
Expedited Shipping: Available for select items at an additional cost, depending on the shipping method and destination.
Order Processing and Tracking
Processing Times: Orders are processed within 1 to 2 days after receipt.
Tracking Information: Customers will receive tracking information once the order has been processed.
Multiple Vendors and Packages
Orders with items from different vendors will arrive in separate packages, ensuring efficient dispatch and delivery.
Shipping Carriers
Standard shipping is through USPS. Expedited shipping options are available, with fees varying by carrier and destination.
Special Shipping Promotions
From time to time, we offer special shipping promotions or discounts. Stay tuned for these exclusive offers.
Insurance for High-Value Items
High-value items are insured at our expense, ensuring additional security and peace of mind.
Holiday/Peak Season Shipping
During peak seasons, such as holidays, please be aware that shipping delays may occur. These are often beyond our control, and we appreciate your understanding.
Back-ordered or Out-of-Stock Items
Customers will be notified about back-orders or stock shortages with an estimated restocking date. You can choose to wait or request a refund.
Lost or Damaged Shipments
While we are not liable for shipments once accepted by carriers, we will assist in resolving issues related to lost or damaged orders.
International Shipping
Currently, we do not offer international shipping.
Thank you for shopping with Clothingate. For any questions regarding our shipping policy, please contact our customer support team.